Privacy Policy — jilif.com

This Privacy Policy ("Policy") describes how jilif.com ("we," "us," "our," or "the Platform") collects, uses, stores, shares, and protects the personal information of individuals ("you," "the Player," or "the User") who access or use the jilif.com website, mobile platform, and related services.

This Policy applies to all personal data processed by jilif.com in connection with the operation of its online casino platform, including data collected during account registration, identity verification, gameplay, financial transactions, customer support interactions, and marketing communications.

jilif.com is committed to processing personal data in a manner that is lawful, fair, and transparent, in accordance with the Republic Act No. 10173 (Data Privacy Act of 2012 of the Philippines), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC).

This Policy should be read alongside jilif.com's Terms & Conditions and Responsible Gaming Policy, which together govern your use of the jilif.com platform.

jilif.com collects personal data from you directly, automatically through your use of the platform, and in some cases from third-party sources. The categories of personal data we collect include:

2.1 Registration & Identity Data

• Full legal name, date of birth, and gender
• Residential address (including city, province, and postal code)
• Email address and mobile phone number
• Username and encrypted password
• Government-issued identification documents (e.g., Philippine passport, PhilSys National ID, SSS ID, driver's license) submitted for KYC verification
• Selfie or live photo submitted for identity verification purposes

2.2 Financial & Transaction Data

• Deposit and withdrawal amounts, dates, and payment method details
• GCash or Maya account reference numbers (masked)
• Bank account details (masked) for bank transfer transactions via BPI, BDO, Metrobank, UnionBank, Landbank, PNB, or Security Bank
• Debit card details (masked, last four digits only)
• Transaction history and account balance records

2.3 Gameplay & Activity Data

• Game session records, wager amounts, win/loss outcomes, and game history
• Bonus claims, promotional participation records, and wagering progress
• Responsible gaming settings, deposit limits, and self-exclusion records

2.4 Technical & Device Data

• IP address and approximate geolocation derived from IP
• Device type, operating system, browser type and version
• Session timestamps, login history, and access logs
• Cookie identifiers and similar tracking technologies (see Section 06)

2.5 Communications Data

• Records of customer support interactions via live chat, email, or ticketing system
• Feedback, complaints, and dispute correspondence
• Marketing communication preferences and opt-in/opt-out records

jilif.com uses the personal data it collects for the following purposes:

jilif.com will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise required by law.

Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, jilif.com processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our obligations under the jilif.com Terms & Conditions, including account management, payment processing, and gameplay delivery.
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including PAGCOR licensing requirements, the Anti-Money Laundering Act (AMLA), and the Data Privacy Act of 2012.
• Legitimate interests: Processing necessary for fraud prevention, platform security, responsible gaming monitoring, and internal analytics, where such interests are not overridden by your privacy rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided freely given, specific, informed, and unambiguous consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

jilif.com does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

5.1 Regulatory & Law Enforcement Authorities

jilif.com is required by Philippine law to share certain personal and transactional data with PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent government authorities upon lawful request or as mandated by applicable regulations.

5.2 Identity Verification Providers

To fulfill KYC obligations, jilif.com engages accredited third-party identity verification service providers. These providers process your identity documents and biometric data solely for verification purposes and are contractually bound to handle such data in accordance with the Data Privacy Act of 2012.

5.3 Payment Processing Partners

Transaction data is shared with licensed payment processors and financial institutions (including GCash, Maya, and partner banks) to the extent necessary to process your deposits and withdrawals. These entities are subject to their own privacy policies and applicable financial regulations.

5.4 Technology & Platform Service Providers

jilif.com works with third-party technology providers for hosting, analytics, customer support tooling, and game content delivery. These providers act as data processors under written agreements that require them to process personal data only on jilif.com's instructions and in compliance with applicable privacy law.

5.5 Business Transfers

In the event of a merger, acquisition, or sale of all or substantially all of jilif.com's assets, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and the applicable privacy terms before your data is subject to a materially different privacy policy.

jilif.com uses cookies and similar tracking technologies to operate the platform, maintain your session, prevent fraud, and understand how players use our services. The following categories of cookies are used:

You may manage your cookie preferences through your browser settings. Please note that disabling essential cookies will impair the functionality of the jilif.com platform and may prevent you from logging in or completing transactions. Disabling optional cookies will not affect your ability to use core platform features.

jilif.com retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. The following general retention periods apply:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with PAGCOR licensing requirements and AMLA obligations.
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction, as required by the Anti-Money Laundering Act and its implementing regulations.
• Gameplay history: Retained for a minimum of three (3) years from the date of each session, for dispute resolution and regulatory audit purposes.
• Customer support records: Retained for three (3) years from the date of the last interaction, unless a longer period is required for ongoing dispute resolution.
• Marketing consent records: Retained for the duration of your consent and for one (1) year following withdrawal of consent, as evidence of lawful processing.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with jilif.com's data disposal procedures. Anonymised data may be retained indefinitely for statistical and analytical purposes, as it no longer constitutes personal data.

jilif.com implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and jilif.com's servers.
• Encryption at rest for sensitive personal data stored on jilif.com's servers, including identity documents and financial records.
• Role-based access controls ensuring that only authorised personnel with a legitimate business need can access personal data.
• Multi-factor authentication for internal systems access by jilif.com staff.
• Regular security audits and penetration testing conducted by independent third-party security specialists.
• Audit logging of all access to personal data, with anomaly detection and alerting.
• Staff training on data privacy obligations and secure data handling practices.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jilif.com will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected individuals without undue delay, in accordance with the Data Privacy Act of 2012 and NPC Circular No. 16-03.

Under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by jilif.com:

• Right to be informed: You have the right to be informed about how your personal data is collected, used, and processed. This Privacy Policy fulfils that obligation.
• Right of access: You have the right to request a copy of the personal data jilif.com holds about you, along with information about how it is being processed.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data held by jilif.com. You may update certain details directly through your account profile.
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jilif.com's legal retention obligations.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to jilif.com's overriding legitimate grounds.
• Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible.
• Right to withdraw consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe that jilif.com has processed your personal data in violation of the Data Privacy Act of 2012.

To exercise any of the above rights, please contact jilif.com's Data Protection Officer at [email protected]. We will respond to your request within fifteen (15) business days. We may require you to verify your identity before processing your request.

jilif.com's platform is strictly intended for individuals aged 21 years and above. jilif.com does not knowingly collect personal data from individuals under the age of 21. Registration by minors is prohibited under jilif.com's Terms & Conditions and Philippine gambling regulations.

If jilif.com becomes aware that personal data has been collected from an individual under the age of 21, the relevant account will be immediately suspended, all personal data associated with that account will be deleted as soon as practicable, and any deposited funds will be returned to the original payment source.

If you are a parent or guardian and believe that your child has registered an account on jilif.com, please contact us immediately at [email protected] so that we can take prompt action.

jilif.com primarily processes and stores personal data within the Philippines. In certain circumstances, personal data may be transferred to or accessed from servers or service providers located outside the Philippines — for example, in connection with cloud hosting infrastructure or international game content providers.

Where such transfers occur, jilif.com ensures that appropriate safeguards are in place to protect your personal data, including contractual clauses that require the recipient to process personal data to a standard equivalent to that required under the Data Privacy Act of 2012. jilif.com will not transfer personal data to jurisdictions that do not provide an adequate level of data protection without implementing appropriate safeguards.

jilif.com reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players via email or a prominent notice on the jilif.com platform at least seven (7) days before the changes take effect.

The "Last Updated" date at the top of this Policy indicates when the most recent revision was made. We encourage you to review this Policy periodically to stay informed about how jilif.com protects your personal data. Your continued use of the jilif.com platform following the effective date of any amendment constitutes your acknowledgement of the updated Policy.

jilif.com has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests relating to your personal data or this Policy, please contact us through the following channel:

If you are not satisfied with jilif.com's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (NPC) at privacy.gov.ph.